Refund & Cancellation

You can cancel anytime from your account or by emailing support@oncconsco.shop. When you cancel, your plan does not renew and you keep access until the end of the current billing period. We do not charge a cancellation fee.

• Because this is a subscription that stays available until the end of the paid period, we do not refund the unused part of a period after you cancel.
• Unused monthly allowances are not refundable and do not roll over.
• If a payment was clearly charged in error or duplicated, contact us and we will investigate and refund verified billing errors.
• Where mandatory consumer law grants you a statutory refund or withdrawal right, we honour it.

Blueprints are informational planning aids generated from your brief. If a result is not useful, our first remedy is to help you regenerate it with a clearer brief or different settings at no extra cost within your plan allowance. Dissatisfaction with a suggestion is not by itself grounds for a refund of a subscription period, since suggestions are not guaranteed outcomes.

If a renewal payment fails, we may pause paid features until payment succeeds. You can update payment details or cancel at any time.

Email support@oncconsco.shop or call +44 7715860428. We aim to respond within one business day. This policy is governed by the laws of England and Wales.